PURVIS Systems | PURVIS Fire Station Alerting

Fire Station Alerting

PURVIS’ Fire Station Alerting System™ is an IP-based alerting solution designed to automate the process of alerting fire and rescue personnel, enhance communications, and decrease response times. Its rich features and functionality proactively support the day-to-day operations and environmental health, comfort, and safety of first responders. Our system integrates seamlessly with a community’s computer-aided dispatch system (CAD) and is able to automatically and instantaneously deliver incident details in a way that is tailored to the needs of fire and rescue personnel. With PURVIS FSAS you get:

Improved response times through streamlined dispatch communications and reliable alert delivery
Reduced stress on first responders through automated heart-friendly, zone specific alerts
Accurate incident alerting through a variety of devices
High system reliability and availability through real-time monitoring and built-in redundancy
A cost-effective investment that seamlessly integrates and leverages existing systems and devices
An NFPA-compliant system to keep you within recommended guidelines

Your job never stops, so neither does ours. When you partner with PURVIS, you get Fire Station Alerting solutions that fit your organization’s unique needs, system requirements, schedule, and budget. Your community depends on you, and we’re the responsive partner you can rely on for training, maintenance, and 24/7/365 on-call support.

What separates us from the rest? We don’t just install technology; we deliver the intangibles – the industry-leading knowledge, guidance, and genuine ambition to help you do your job faster and with a higher level of exactness.

Life-Critical Technology

Faster, clearer alerts and more informative data is crucial to delivering favorable results. We utilize non-proprietary hardware that makes regular maintenance and system upgrades easy. Replacement parts and new technologies can be readily sourced through multiple suppliers, ensuring your investment is protected and can evolve as technologies advance.

Our solutions undergo rigorous testing both before implementation in our advanced testing environment, and also after install. We ensure our solutions integrate with your existing systems and verify that any additional functionality you may need in the future will plug into the system seamlessly. Our lead system architect has served as a principal member of the NFPA committee responsible for the 1221 standards, and the system meets or exceeds current NFPA requirements.

Automated Voice Dispatch

Our FSAS integrates seamlessly with a community’s computer-aided dispatch system (CAD) and is able to automatically and near instantaneously deliver incident details in a way that is tailored to the needs of Fire and Rescue personnel. The PURVIS FSAS uses proven technology to convert dispatch data to natural sounding speech that is clear and easily understood. Automated announcements can automatically broadcast over your existing radio network and be simultaneously delivered to the fire stations dispatched for a call. Key features include:

Instantaneous delivery of incident notifications
Automated Text-to-Speech technology that allows system administrators to quickly and easily modify pronunciations
Integration with VHF, UHF, 700MHz, 800MHz, and P25 radio systems to provide automated voice, analog tones, digital tones and data transmission via radio
Messaging and manual back-up alerting capabilities
Built-in system management and monitoring
High-availability design and implementation

Station Alerting

All fire stations required for a specific event are alerted simultaneously via your existing data network. Redundant alerting over radio or a secondary data connection ensures no loss of station alerting in the event of a network trouble. When alerts hit the Fire Station, text-to-speech verbalization of the incident information is broadcast to station loudspeakers. Incident data can delivered to a variety of station device types – including rip and run printers, red LED lights, colored light towers, and LCD or LED display panels that provide the details of who should respond to the emergency, where the incident is occurring, and what the nature of the incident is. Key system highlights include:

Ability to activate a myriad of audible and visual station devices
Utilization/modernization of legacy devices
Zone control for isolating specific units from certain alert types
Ability to ramp alert audio and lighting intensity for sleeping first responders
Configurable day/night alert settings
Ability for station to acknowledge alert back to Dispatch
Configurable alert tones

Mobile Alerting

A key, differentiating strength of PURVIS’ Fire Station Alerting system is the ability to alert emergency personnel no matter where they may be located.

The PURVIS FSAS System is uniquely sensitive to the communication needs of emergency personnel, taking into account their different roles, potential locations, the time of day, and a particular individual’s relevance to an incident. Individuals can integrate into the alerting process via multiple channels including:

Radios and pagers
Cell phones leveraging SMS text
Smartphones leveraging SMS text and data.
A mobile application that includes mapping data, driving directions, and incident acknowledgement capabilities.

Flexible Hardware Options

We offer a variety of alerting components and devices that allow us to tailor the PURVIS FSAS to your agency’s specific needs.

Proactive System Monitoring

The PURVIS FSAS continuously and automatically monitors and records system status information for troubleshooting and reporting purposes. The PURVIS FSAS maintains active TCP/IP connections to CAD, FSAS Servers and FSAS Station Control Units and intelligent fire station components and devices. The status of each connection is monitored in real-time using FSAS heartbeats. The PURVIS FSAS Central Servers send heartbeats at regular intervals that can be configured to the needs of the client. Each corresponding device responds immediately to the heartbeat request. This back and forth communication allows the PURVIS FSAS to verify connectivity.

If the PURVIS FSAS Central Servers do not receive a heartbeat within a specified time period and after a specific number of allowable failed heartbeats, the connection is marked down. When a connection is marked down, the failed connection is automatically communicated to dispatch and station personnel via audible and visual alerts within the system. Additionally, support emails indicating a loss of service are automatically generated and sent to designated staff.

Reporting

Fire & EMS personnel can perform system inquiries and transactions via the PURVIS software. System reports include date/time stamps on all system events, including details on all IP traffic throughout the system. The following predefined reports are included with the delivered system:

System Events
Incidents
Faults
Turnout Time

Reports can be used to monitor the activities and the health of the system. All reports are maintained in the PURVIS FSAS Database on the PURVIS FSAS Central Server. The reports are accessible on the permission-based PURVIS FSAS software. They can be viewed from a global perspective or filtered down to the fire station level. Reports can be saved, exported and printed.

Third party reporting tools that can read SQL tables and/or CSV files can help further display critical data and insights.

Our Approach

Perhaps just as important as the solution itself, the right project approach is necessary to ensure overall success. For that reason, our proven approach to every project is built around one central belief: public safety can’t afford shortcuts. Our approach includes the following: implementation of an established project management methodology that supports the partnership between the client and the PURVIS Team to ensure project schedules and budgets are met. A formalized installation plan that provides minimal disruption to daily operations. A training program tailored to the needs of the client. A formalized testing and cutover program that mitigates operational risks during system implementation and ensures delivery of a product that meets each client’s unique requirements. A warranty and maintenance program that ensures high availability of the system.

Purchasing Options

The PURVIS Fire Station Alerting System is available for purchase under multiple contract vehicles. Click here for details on available contracts. Tax Exempt Municipal Lease Purchase Financing options are also available. Ask us for more information.

PURVIS FSAS™ fire station installs from coast to coast

Number of FDNY call boxes PURVIS maintains

Charleston County's NFPA compliant rating 3 hours after PURVIS FSAS install

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What Our Clients Say

"The primary reason that we selected PURVIS is due to their system flexibility, particularly its ability fully operate within our security scheme. Their design and implementation teams were thorough and efficient and communicated frequently and effectively throughout the design and implementation process."

- Terry Purvis, Assistant Director of Technology Emergency Communications - Williamson County, TX

"The PURVIS FSAS™ has performed flawlessly on every dispatch while saving valuable time. PURVIS effectively integrated with our fiber network, radio system, mapping and audio systems to provide our fire fighters the vital data needed to meet each response."

- Joseph Brooks, Radio Supervisor - Boston Fire Department

Our Work

Our Technologies Improve Response Times and Streamline Communications

The PURVIS Fire Station Alerting System ™ is engineered to meet the exact needs of your organization, providing first responders with the information needed to do their jobs safer and faster.