About the Case Study

Many of FDNY's systems and associated equipment have been used for some time. Core systems, such as fire incident dispatch and citizen emergency reporting systems, were developed in the 1970’s and 1980’s. As such, the FDNY determined that many of its systems needed to be modernized and upgraded to meet the operational requirements of the future.

The systems had to be designed to support interfaces to several disparate systems, including: New York City Police Department (NYPD) and Emergency Medical Services (EMS) CAD systems, the FDNY radio system, phone systems, and data logging and recording systems. Find out how PURVIS was able to modernize these systems without having any impact on the department’s daily operations and its ability to respond to emergency calls.